Once an order is placed we are unable to accept a cancellation request. ALL sales are final.

Due to the custom nature of each item we do not accept returns/exchanges.

Please keep in mind that every item is handmade. While it will always closely resemble the item in the picture provided, not everything can look the same. Which makes your item extra special as it is unique to you!

If there is an issue with your order please contact us! We are always here to help and make things right! :)

*Not dishwasher or microwave safe*

1. HAND WASH ONLY

2. DO NOT SOAK

3. Do not use abrasives on the outside to wash - this will help maintain the longevity of the design

4. Not best to use with piping hot liquids (preheat glass with warm water before placing hot liquids)

5. Avoid any sudden temperature changes. With any glassware, rapid temperature changes may crack the glass